Cookie Policy
Privacy Policy
We respect your privacy and are committed to protecting your personal health information. This policy explains how we collect, use, and protect your data in compliance with international medical privacy regulations including GDPR (Europe), CCPA/CPRA (California), and PIPEDA (Canada).
By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect only the information needed to provide safe and effective medical care, including:
• Name and contact information
• Identification details (when required by law)
• Medical history and health information
• Treatment and procedure records
• Laboratory and imaging data (including DICOM files)
• Before-and-after medical photographs (only with consent)
• Appointment records and communication history
• Billing and payment data
• Website usage information such as cookies and IP address
How We Use Your Information
Your information is used for the following purposes:
• Medical examination, diagnosis, and treatment
• Medical record keeping
• Appointment scheduling and follow-up
• Communication regarding your treatment
• Laboratory and imaging services
• Legal and regulatory obligations
• Billing, accounting, and insurance (if applicable)
• Security and fraud prevention
• Quality control and clinical improvement
We do not use your medical information for advertising or data-selling purposes.
Legal Basis for Processing
We process your data under the following legal grounds:
• Medical necessity
• Patient consent (when required)
• Contract (providing healthcare services)
• Legal and regulatory requirements
• Legitimate interest (security and clinic operations)
You may withdraw consent for optional uses at any time.
Your Rights
You have the right to:
• Access your medical records
• Request correction of information
• Request deletion where legally permissible
• Withdraw consent for non-medical use
• Request restrictions on processing
• Receive a copy of your data in a transferable format (where applicable)
• File a complaint with the relevant data authority
Certain medical records must be retained for legal and medical safety reasons.
Minors
For patients under the age required by law, consent from a parent or legal guardian is required. Additional protections apply to children’s medical data.
Retention Period
Medical records are stored only for as long as required by healthcare regulations and medical-record laws. They will be safely archived or deleted once legally permitted.
Sharing Your Information
We may share your information only with:
• Licensed healthcare professionals
• Laboratories and imaging partners
• Insurance providers (if applicable)
• Healthcare technology systems and secure storage services
• Legal and regulatory authorities when required
We do not sell, rent, or trade patient information under any circumstances.
If data is transferred internationally, it is done securely and in accordance with applicable health-data laws.
Security
We apply strict security measures to protect your information:
• Encrypted storage and communication
• Secure systems and access controls
• Staff confidentiality obligations
• Regular system monitoring and security protocols
Cookies & Website Analytics
Our website may use cookies or basic analytics to improve performance and user experience. You can disable cookies in your browser at any time.
We do not track users for advertising or sell data.
Marketing & Photos
We will never use your personal information, images, or before-and-after results for marketing unless you provide explicit written consent.
Contact
For questions or privacy requests, contact us:
Email: info@nkclinic.ge
Phone: +995 500 90 44 44
Address: 41 Zh. Shartava St.,Tbilisi, Georgia
Policy Updates
This policy may be updated to reflect medical, legal, or operational requirements. The current version will always be available on our website.